Please send us your suggestions, observations or complaints.
Your opinion is very important to us — it helps us constantly improve the quality of the services we provide to our clients.
Please send us the details of your suggestions or complaints using one of the following methods:
Filling in the form below;
1. Sending a letter to: relatii.clienti@mk-kredit.ro
2. Sending a letter by fax to: 0332/132354
3. Filling in a form at one of our agencies (click to see the agency addresses)
4. By post to: 15A Sfantul Andrei St., 2nd floor, 700259, Iasi, Romania
In order to reply to you, please let us know your name, surname, email address and a phone number.
We assure you that we will make every effort to resolve the matters you bring to our attention correctly and efficiently. We will handle all the issues you raise in a fair, transparent manner, in accordance with the standards of MK KREDIT IFN SA